Senior Field Service Engineer

NTSG Inc is seeking a versatile and exceptional individual to work as a Senior Field Service Engineer. The ideal candidate must have strong teamwork skills as they will be working in an environment that requires cross functional teams to complete projects successfully. We are looking for an individual with at least 3 years of experience in the optical networking environment. This position requires good organizational skills and the ability to pay attention to details. Someone looking to join a small spirited team will thrive in this dynamic environment and enjoy being part of our team.

The Senior Field Service Engineer will be a primary member of our field deployment teams responsible for the installations and testing of Cisco, Ciena, and Nortel optical networking systems. Knowledge of Cisco ONS 15454 MSPP and MSTP optical multiplexers is a key requirement. The candidate must have hands on experience in SONET and DWDM environments at both Enterprise and Service Provider sites and be able to work independently or as part of a team during field deployments. Field Service Engineers are supported and directed by Project Managers who are responsible for the overall project management, and will be directing the candidate’s field activities.

Essential Duties & Responsibilities:

• Responsible for performing site surveys that accurately reflect field deployment conditions and requirements
• Translate network design requirements from the RDP (Ring Design Package), MOPs and site surveys into staging, site preparation, and deployment action plans for installation and testing
• Perform all required network tests, including taking OSA shots
• Ability to follow MOPs in testing, collecting data, and data verification
• Responsible for configuring and provisioning network circuits in the field
• Responsible for proactively ensuring maintenance requirements are met
• Ability to work independently or to supervise a team of 1 to 2 engineers
• Requires extensive travel, approximately 60%, which will at times include weekends

Requirements:

• Ability to interpret topography, network design drawings and blue prints
• Hands-on working, configuration and troubleshooting knowledge of the Cisco ONS 15454
• Ability to use various optical test sets such as a DS-1/3, OC-x, Gig-E, Etc. and OSA
• A strong working knowledge of Optical SONET and DWDM technologies
• Strong computer skills and familiarity with Microsoft Word, Excel, Outlook, Visio and PowerPoint
• Must have a valid driver’s license
• Background check and drug testing required
• Ability/history of having had customer site access permission
• Cisco Optical Certification a PLUS!
• Ciena optical networking installation and testing desirable